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Your comments are of great value to us. Please feel free to send us your ideas and suggestions on our products, our website, or anything else regarding Merchant Gourmet. Just fill in the form above!
If you have placed an order and would like further information or to make any amendments, click on the link below. Please include your order number and message and one of our team will get back you. We endeavour to respond to all queries within 24 hours excluding weekends and Bank Holidays.
If you need further help with where to find our products and do not want to buy online, please call the customer care lines listed below:
Tesco 0800 5055 5555
Sainsburys 0800 636 262
Safeway 01622 712 987
Waitrose 0800 188 884
Morrisons 01924 870 000
Asda 0500 100 055
Somerfield 0117 935 9359
In the unlikely event of a product not meeting your satisfaction, you can e-mail us at customerservice@merchant-gourmet.com. Please include the name of the product, the Best Before date and the place purchased. Or if you prefer, phone us on 0800 731 3549. We ensure a prompt response and we are always happy to help.
Please write to us at:
Merchant Gourmet
Attn: Customer Service
2 Rollins Street
London
SE15 1EW
Free phone: 0800 731 3549
Fax: 020 7635 4044
Should you wish to place an order from the EU please contact us via e-mail or the telephone number given above and we will be happy to assist.
Visiting the office? Click on the link below for a printable map. We are one stop from London Bridge Station and a short walk from South Bermondsey Station.
