We take the privacy of your information very seriously.
- Definitions and Interpretations
- Data – collectively all information that you submit to Merchant Gourmet via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
- Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing laws, regulations, and secondary legislation.
- GDPR – the UK General Data Protection Regulation.
- Leathams Limited – “we”, “us” or “Merchant Gourmet”, a company incorporated in England and Wales with registered number 01689381 whose registered office is at 227 255 Ilderton Road, London, SE15 1NS, United Kingdom.
- UK and EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018.
- User or you – any third party that accesses the Website or for whose data we process as part of our business and is not either (i) employed by Leathams Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Leathams Limited and accessing the Website in connection with the provision of such services.
- Website – the website that you are currently using, https://www.merchant-gourmet.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
- the singular includes the plural and vice versa.
- a reference to a person includes firms, companies, government entities, trusts and partnerships.
- “including” is understood to mean “including without limitation”.
- reference to any statutory provision includes any modification or amendment of it.
For purposes of the applicable Data Protection Laws, Merchant Gourmet is the “data controller”. This means that Merchant Gourmet determines the purposes for which, and the manner in which, your Data is processed.
- Data collected
We may collect the following Data, which includes personal Data, from you:
- contact Information such as email addresses and telephone numbers.
- calls may be recorded for training and quality purposes.
- IP address (automatically collected).
- web browser type and version (automatically collected).
- operating system (automatically collected).
- a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).
- How we collect Data
We collect Data in the following ways:
5.1 data is given to us by you.
5.2 data is received from third parties: and
5.3 data that is received from publicly available third parties’ sources.
5.4 data is collected automatically.
- Data that is given to us by you
Merchant Gourmet will collect your Data in a number of ways, for example:
- when you contact us through the Website, by telephone, post, e-mail or through any other means.
- when you register with us and set up an account to receive our products/services.
- when you complete surveys that we use for research purposes (although you are not obliged to respond to them)
- when you enter a competition or promotion through a social media channel.
- when you make payments to us, through this Website or otherwise.
- when you elect to receive marketing communications from us.
- when you use our services.
- Data that is received from third parties.
Merchant Gourmet will receive Data about you from the following third parties:
- Social Media Platforms.
- Data that is received from publicly available third parties’ sources.
We will receive Data about you from the following publicly available third-party sources:
- Social Media Platforms
- Information Society Services.
- Data that is collected automatically.
To the extent that you access the Website, we will collect your Data automatically, for example:
- we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
- we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
- Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- internal record keeping.
- improvement of our products / services.
- transmission by email of marketing materials that may be of interest to you.
- contact for market research purposes which may be done using email, telephone, fax, or mail. Such information may be used to customise or update the Website.
- We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
- For the delivery of direct marketing to you via e-mail, we will need your consent, whether via an opt-in or soft-opt-in:
- soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
- for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we will provide.
- If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
- When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
- Keeping Data secure
We will use technical and organisational measures to safeguard your Data, for example:
- access to your account is controlled by a password and a username that is unique to you.
- we store your Data on secure servers.
- Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: email@example.com
- If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
- Data Retention
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
- Your rights
You have the following rights in relation to your Data:
- Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
- Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase – the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability – the right to request that we move, copy, or transfer your Data.
- Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: dpo@Merchant-Gourmet.co.uk.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
- Links to other websites
- Changes of business ownership and control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Merchant Gourmet by email at firstname.lastname@example.org
Merchant Gourmet is committed to our users’ rights to privacy.
The following is a collection of resources regarding your use of our sites and services as well as information about how we may use data along with our partners.
- GDPR Compliance
The Data Protection Act 2018 went into effect on May 24, 2018 and we support this Act and other regulations, such as the UK & EU GDPR, for a safe and secure browsing experience across the Internet. The details below outline what we are doing to comply with the new regulations.
- Personally Identifiable Information
Our Website typically collects two kinds of information about you: (i) information that you provide that personally identifies you; and (ii) information that does not personally identify you that we automatically collect when you visit our Website or that you provide to us.
In a few instances, we may require personally identifiable information in order to use certain features of our services. For example, we may ask for an email address to subscribe to one of our newsletters or to create an account that will allow you to comment on one of our sites.
- Non-Personal Information
In addition to any personally identifiable information or other information that you choose to provide to us on our Website, we and our third-party service providers may use a variety of technologies, now and hereafter devised, that automatically collect certain non-personal information whenever you visit or interact with our Website.
We use non-personal information in a variety of ways, including to help analyse site traffic, understand user needs and trends, carry out targeted promotional activities and to improve our products and services. We may use your non-personal information by itself or aggregate it with information we have obtained from others.
If data collection is not required for the functionality of our site, we do not collect it. At any time, you may request your information to be exported and sent to you for review, and we promptly honour any requests by you to have your information deleted and forgotten.
Merchant Gourmet uses “cookies” in conjunction with its Websites and Services to obtain information. A cookie is a small data file that is transferred to your device (e.g., your phone or your computer) for record-keeping purposes. For example, a cookie could allow the Websites to recognize your browser, while another could store your preferences and other information.
Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you to decide whether to accept each cookie. But please note that some parts of the Websites or Services may not work as intended or may not work at all without cookies.
- Merchant Gourmet Cookies and Third-Party Cookies
We may also allow our business partners to place cookies on your device. For example, we use Google Analytics and Parse.ly for web analytics. Either of these services may also set cookies on your device.
- Uses for Merchant Gourmet Cookies
- to enable, facilitate and streamline the functioning of our sites across different webpages and browser sessions.
- to simplify your access to and use of our sites and make it more seamless.
- to monitor and analyse the performance, operation, and effectiveness of our sites, so that we can improve and optimize it; and
- to show you content that is more relevant to you.
- Other Technologies
Our sites may also use other technologies with similar functionality to cookies, such as web beacons and tracking URLs to obtain anonymous data about users. We may also use web beacons and tracking URLs in our messages to you to determine whether you have opened a certain message or accessed a certain link.
- Disabling Cookies
Most browsers automatically accept cookies, but you can modify your browser setting to turn off cookies. If you choose to decline turn off, please note that some interactive features of our sites may not function properly.
- Ad Networks
- Contact and Out-put Information